okta Platform Privacy Notice

This page describes what we collect when you use okta and how we keep that data protected. We at okta take your privacy seriously. We collect personal information only for account verification, payment processing, and regulatory compliance. We do not sell your data to third parties, and we encrypt sensitive information like identity documents and payment details.

Our okta privacy practices align with standard data-protection principles. When you register, fund your account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts, or withdraw your balance, we collect and process personal data. We explain exactly what we collect, why we collect it, and how long we keep it. You have the right to access, correct, or request deletion of your okta data subject to legal and operational requirements.

If you have questions about how we handle your information, our multilingual support team is available to clarify our privacy practices and your rights.

What data we collect and how we use it on okta

Personal information collected during okta registration

When you open an okta account, we collect your full name, email address, phone number, date of birth, and a secure password. We use this information to create and manage your account, to verify your identity, and to contact you about account activity or service updates. We also collect your government-issued identity document (KTP, SIM, or passport) and proof of address (utility bill or bank statement) as part of our Know Your Customer (KYC) verification process. We store these documents encrypted and separate from your account balance data. We retain your identity documents for the duration of your okta account and for a period after account closure as required by applicable law.

Payment and transaction data on okta

We at okta collect transaction data whenever you deposit or withdraw funds. This includes the payment method you used (e.g., DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, the date and time, and the transaction status. We do not store your full payment credentials (e.g., your complete bank account number or e-wallet password). Payment authentication is handled directly by your bank or e-wallet provider through secure API connections. We retain transaction records indefinitely so you can access your complete Betting History at any time. We use transaction data to process deposits and withdrawals, to detect fraud, and to comply with financial regulations.

Gameplay and account activity data

We at okta collect data about your gameplay and account activity. This includes which games you play, when you play them, your account balance, and your Betting History. We use this data to provide your okta account services, to detect suspicious patterns or account abuse, and to improve our platform. We do not use your gameplay data for marketing purposes without your explicit consent. We retain your Betting History indefinitely so you can review your account activity at any time. If you close your okta account, we retain your historical data for a period as required by law, then delete it unless we have a legal obligation to retain it longer.

Device and technical data collected by okta

When you access okta on your Android phone, iOS device, or desktop browser, we collect technical information including your device type, operating system, browser type, IP address, and approximate location (based on IP geolocation). We use this data to provide okta services, to detect fraud, and to troubleshoot technical issues. We do not use precise GPS location data. We do not track your physical location. Our okta servers may sit outside your jurisdiction; data transfers are encrypted and comply with applicable data-protection standards.

We at okta believe transparency about data practices builds trust. You have the right to know what we collect, why we collect it, and how we protect it.

Our okta data protection and your privacy rights

Third-party processors and data sharing

We at okta use third-party service providers to process payments, host our servers, and provide customer support. These processors include payment gateways, cloud infrastructure providers, and multilingual support platforms. We share only the minimum data necessary for each processor to perform their function. For example, we share your payment details with your bank or e-wallet provider only to process your deposit or withdrawal. We do not share your personal data with marketing companies, data brokers, or advertisers. We do not sell your data. All third-party processors are contractually bound to protect your data and use it only for the purposes we specify.

Cookies and tracking on okta

We at okta use cookies to maintain your okta session, to remember your preferences, and to detect fraud. Cookies are small text files stored on your device. You can disable cookies in your browser settings, but doing so may limit okta functionality. We do not use cookies for tracking across third-party websites. We do not use cookies to build profiles for targeted advertising. Our okta cookies expire when you log out or after a period of inactivity. We do not use third-party analytics cookies that track your behavior across the internet.

Your rights regarding okta data

You have the right to access your okta data at any time. Log into your account and review your personal information, identity documents, and Betting History. You have the right to correct inaccurate data. If your contact information or identity details change, update them in your okta account settings or contact our support team. You have the right to request deletion of your okta data, subject to legal and operational requirements. If you wish to close your account and request data deletion, contact our support team. We will delete your personal data within a reasonable timeframe, except where we are required by law to retain it (e.g., for financial or regulatory purposes).

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  Data collectionLimited scope

  We collect only data necessary for account verification, payment processing, and regulatory compliance.

• 2
  Data encryptionStandard practice

  Sensitive data including identity documents and payment information are encrypted using industry-standard protocols.

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  No third-party salesProtected

  We do not sell your data to marketing companies, data brokers, or advertisers.

• 4
  Your access rightsOn demand

  You can access, correct, or request deletion of your okta data subject to legal requirements.

Data retention and account closure on okta

We at okta retain your personal data for as long as your account is active. If you close your okta account, we retain your data for a period as required by applicable law and financial regulations. For example, we may retain transaction records for several years to comply with anti-money-laundering requirements. After the required retention period expires, we delete your personal data unless we have a legal obligation to retain it longer. Your Betting History remains accessible to you even after account closure, subject to data-retention requirements. If you have questions about data retention or account closure, contact our support team.

Jurisdiction and data transfers

We at okta operate in supported jurisdictions including Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta. Our okta servers may be located outside your jurisdiction. When you use okta, your data may be transferred to and processed in countries other than where you reside. We ensure all data transfers are encrypted and comply with applicable data-protection standards. We do not transfer your data to jurisdictions with inadequate data-protection laws without appropriate safeguards. If you have concerns about international data transfers, contact our support team for details about our data-protection practices.

Contact us about okta privacy

If you have questions about our privacy practices, wish to exercise your data rights, or have concerns about how we handle your information, contact our okta support team. We are available during standard service hours via email, live chat, or phone. Our multilingual team communicates in English and Indonesian. We respond to privacy inquiries within a reasonable timeframe and provide clear explanations of our data practices. If you believe we have violated your privacy rights, you may also contact the relevant data-protection authority in your jurisdiction.

We at okta are committed to protecting your privacy and operating transparently. Your personal data is yours to control. We collect only what we need, we protect it with encryption, and we respect your rights to access, correct, and delete your information. If you have any concerns about okta privacy practices, reach out to our support team. We are here to answer your questions and address your concerns.